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Frequently Asked Questions

Ordering

  • How can I place an order?
  • How can I track my order?
  • Something is wrong with my order, what can I do?
  • What payments methods do you accept?
  • Where is my order?
  • Why should I open an account?

Deliveries & Returns

  • Do you deliver over the weekend?
  • How do I return my order?
  • How long will it take to deal with my return?
  • What if an item is faulty?
  • What if my return gets lost in the post?
  • When do you deliver?
  • Where do you deliver?
  • Will I need to be present to receive my order?

Help & advice

  • How can I be removed from your mailing list?
  • How can I cancel my order?
  • How can I request a free swatch of fabric?
  • How can I reset my current password?
  • Is my personal information shared?
  • What is a store credit?
  • Where can I find Brissi products?

How can I get in touch with Brissi?

  • How can I get in touch with Brissi?

I’d love to work for Brissi…

  • Interested in working for Brissi?
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